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en:helpdesk [2020-01-06 16:27] – meiersen:helpdesk [2021-11-23 12:04] – [Helpdesk (0.014)] Thomas Thiel
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 ~~NOTOC~~ ~~NOTOC~~
 ====== Helpdesk (0.014) ====== ====== Helpdesk (0.014) ======
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 +**ATTENTION:** Due to the pandemic, we did cease our helpdesk service for the time being. Please contact us per email to <gsg@informatik.uni-bonn.de> if you experience any technical problems.
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 All students and staff have access to our IT Help Desk in room ** 0.014 **. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems. All students and staff have access to our IT Help Desk in room ** 0.014 **. There, we are happy to answer your questions about the IT infrastructure and solve your technical problems.
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 ^Weekday ^ core time ^ ^Weekday ^ core time ^
 | Mon | 10 am - 2 pm | | Mon | 10 am - 2 pm |
-| Tue,Wen,Fri | 12 pm - 2 pm | +| Tue | 12 pm - 2 pm | 
-| Thu | 10 pm - 2 pm |+| Wen | 12 pm - 2 pm | 
 +| Thu | 10 am - 2 pm | 
 +| Fri | 12 pm - 2 pm |
 \\ \\
 For personal reasons, the help desk can not be staffed throughout the building opening hours. However, at the core times listed above, the help desk is most likely to be staffed. For personal reasons, the help desk can not be staffed throughout the building opening hours. However, at the core times listed above, the help desk is most likely to be staffed.
 Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly. \\ Please refrain from contacting our staff in other offices (except transponder matters) so that we can do our job properly. \\
 If the helpdesk is not available, please contact us by e-mail [[gsg@informatik.uni-bonn.de]]. If the helpdesk is not available, please contact us by e-mail [[gsg@informatik.uni-bonn.de]].