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en:tvs:account [2019-10-11 10:57] Ignatios Souvatzisen:tvs:account [2024-03-14 14:31] (current) Torsten Steinhäuser
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 Once you're registered with TVS, you can register for the tutorials from anywhere on the Internet. Once you're registered with TVS, you can register for the tutorials from anywhere on the Internet.
  
-Due to our high workload at the beginning of semerster, please avoid coming to us for this problem if at all possible.+Due to our high workload at the beginning of semester, please avoid coming to us for this problem if at all possible. 
 + 
 +===== Problems creating a new account ===== 
 +  * **I don't have any matriculation number.** This should only happen for FFF students. In this case, send us a short e-mail to tvs@cs.uni-bonn.de with the subject: [TVS] FFF-Account 
 +  * **I registered, but didn't get my password.** Email is mostly fast nowadays, but no real time medium. Wait a while longer. //or// 
 +  * **I registered, but didn't get my password.** Check your spam folder. //or// 
 +  * **I registered, but didn't get my password.** You mistyped your e-mail address. Your fresh account will be automatically deleted during the night, if you didn't access it, and you can create a new one the next morning. 
 +  * **I tried to register, but the system claims that my matriculation number is already in use.** Do you already have an account? See below. 
 +  * **I tried to register, but the system claims that my matriculation number is already in use, and I really don't have a TVS account yet.** Somebody else mistyped the matriculation number. Come to our [[en:accounts:places|offices]]. Bring some photo ID and your smartphone with the Campus App. 
 + 
 +===== Problems accessing a pre-existing account ===== 
 +  * ** I forgot my password. ** Follow the link [[https://tvs.cs.uni-bonn.de/forgot_password.php?lang=en|Forgot password?]] on the login page. 
 +  * ** My e-mail address changed. ** Login and change it. 
 +  * ** I forgot my password and don't have access to the e-mail address used.** Come to our [[en:accounts:places|offices]]. Bring some photo ID and your smartphone with the Campus App. 
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