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en:accounts:students:manage [2025-08-25 18:02] – ["My Account has expired"] Ignatios Souvatzisen:accounts:students:manage [2025-10-15 18:02] (current) – mail quota Ignatios Souvatzis
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 ======Account Management====== ======Account Management======
 +====Preparation====
 +Be sure to have your 
 +[[https://www.hrz.uni-bonn.de/en/all-services/uni-id-identity-management/uni-id-identity-management|Uni-ID]]
 +and the password handy. In the case you're creating a new account: Did you activate your Uni-ID on [[https://gosa.gosa.uni-bonn.de/|GOSa]] already? Else do that quickly.
 +**FFF, Guest Students, Media Informatics, Human-Centered Intelligent Systems:** If you don't have your [[https://www.hrz.uni-bonn.de/en/all-services/uni-id-identity-management/uni-id-identity-management|Uni-ID]] of Universität Bonn yet, you have to [[https://www.hrz.uni-bonn.de/en/all-services/uni-id-identity-management/uni-id-identity-management|request it]] first! 
 +
 +====Execution====
 +On [[https://startup.cs.uni-bonn.de?lang=en|our account creation portal STARTUP]] choose, depending on the situation either ''Apply'' or ''Renew''. You will be aksed to log in using your Uni-ID and to allow transfer of certain necessary information (listed there) to us. Once this has happened, ''Startup'' requests four agreements, e.g. to the user agreement. This done, you can send your account creation/renewal request with a mouse click or screen tap.
 +
 +The following depends on your subject(s) of study:
 +
 +=== Students of one of the subjects of our institutes as (a) major subject ===
 +
 +Your account is now ready. For a newly created account, you have to [[https://pwreset.cs.uni-bonn.de|set a passwort]]. You will also be asked to do the (yearly) safety instructions on this occasion on [[https://wumi.cs.uni-bonn.de/|our Web User Managment Interface]]. There you can also create credentials for some of our services. 
 +
 +=== Students of other subjects/universities, FFF students, etc. ===
 +In all other cases ''Startup'' will provide a PDF file for download. Please print it, sign it twice (see there for the details), then your course instructor will have to co-sign it. Afterwards send it to us - if you like, scanned as e-mail to gsg@cs.uni-bonn.de. 
 +
 +We will activate your account once we receive it; you'll get a confirmation e-mail to your Uni-ID. Therefore, you need to read your e-mail regularly and to make sure your mailbox size isn't over the quota. As soon as you got that e-mail, your account is ready to use. For a new account you have to set your password using https://pwreset.cs.uni-bonn.de . This will also ask you to do the (yearly) safetey instruction on [[https://wumi.cs.uni-bonn.de/|our Web User Managment Interface]]. There you also can create credentials for some of our services.
 +
 +==== Afterwards ====
 +
 +Inform from the navigation bar about our offered services. Don't forget, one year later, to renew your account (but you'll get an e-mail reminder 30, 14 and 7 days before expiration). After renewal, you probably will have to renew, on  [[https://wumi.cs.uni-bonn.de/|WUMI]], your saftey instructions and (if in use) your [[en:vpn|OpenVPN]] certificate.
  
-Depending on your course of study, there are different procedures for obtaining a CS account. Please select your relevant case in the table below, depending whether you would like to apply for a new user ID or extend an existing one. 
-  
-^Course^Application^Renewal^ 
-|Bachelors in Informatics|[[en:accounts:students:manage:binformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:binformatik#Extend_your_existing_account|Extend]]| 
-|Bachelors in Cyber Security|[[en:accounts:students:manage:binformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:binformatik#Extend_your_existing_account|Extend]]| 
-|Masters in Informatics|[[en:accounts:students:manage:minformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:minformatik#Extend_your_existing_account|Extend]]| 
-|PhD in Computer Science|[[en:accounts:students:manage:pinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:pinformatik#Extend_your_existing_account|Extend]]| 
-|Life Science Informatics(**b-it**) |[[en:accounts:students:manage:lsi#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:lsi#Extend_your_existing_account|Extend]]| 
-|Media Informatics (**b-it**)|[[en:accounts:students:manage:meinformatik#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:meinformatik#Extend_your_existing_account|Extend]]| 
-|Secondary or Minor subject| [[en:accounts:students:manage:znaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:znaccount#Extend_your_existing_account|Extend]]| 
-|Guests and FFF program| [[en:accounts:students:manage:fgaccount#apply_for_a_new_account|Apply]]|[[en:accounts:students:manage:fgaccount#Extend_your_existing_account|Extend]]|\\ 
 \\ \\
  
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 ==== Where are the Account Terminals?​ ==== ==== Where are the Account Terminals?​ ====
 There are no account terminals anymore. Please use [[https://​startup.informatik.uni-bonn.de/?lang=en|our online account creation system]]. There are no account terminals anymore. Please use [[https://​startup.informatik.uni-bonn.de/?lang=en|our online account creation system]].
- 
-===="My Enrollment Number is not in the system"==== 
-Historic message when the system didn't believe you study Informatics etc. See next paragraph. 
- 
-===="According to our records you do not study Informatics etc."==== 
-This is usually the case when you were not yet enrolled while we got the list of the students. Please send us a verifiable enrollment certificate (PDF) via e-mail to gsg@cs.uni-bonn.de . You can create that yourself quickly on [[https://studienservice.uni-bonn.de|Studienservice]]. (Login there, click "Notifications" → "Studienbescheinigung (auch für BaFöG)" or "Studienbescheinigung (Fach, Fachsemester)" ) 
- 
-**RWTH Students without Univ. of Bonn matriculation number (e.g. B-IT Media Informatics students)**: please send us your RWTH enrollment certificate instead (download in RWTHonline -> Documents; after enrollment at RWTH). 
  
 ==== "When do I have to renew my account?" ==== ==== "When do I have to renew my account?" ====
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 If it was not possible for you to renew your account in due time: If it was not possible for you to renew your account in due time:
  
-If you have a Uni-Bonn Uni-ID (most of you!), you can re-enable your account from the renewal page [[https://startup.informatik.uni-bonn.de/?lang=en|on startup]]. +If you have a Uni-Bonn Uni-ID (nowadays: all of you!), you can re-enable your account from the renewal page [[https://startup.informatik.uni-bonn.de/?lang=en|on startup]]. If, for some types of students, your Uni-ID is not automatically created or renewed, see [[https://www.hrz.uni-bonn.de/en/all-services/uni-id-identity-management/uni-id-identity-management|here]] how to get one. 
 ==== "I forgot my password" ==== ==== "I forgot my password" ====
 Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]]. Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]].
 +
 +==== "I've used ''pwreset'', but did not get any E-mail. ====
 +Maybe your mailbox has overflown and doesn't accept any new messages? 
 +Delete superfluous messages, and do not forget to empty the waste basket of the mail system.
  
 ==== "I forgot my account name" ==== ==== "I forgot my account name" ====
 Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name. Please use the [[https://pwreset.informatik.uni-bonn.de/en|password reset page]] (2nd option). If you still remember the password, you don't need to actually change the password after you've been reminded of the login name.
  
-==== "My Uni-ID isn't registered with my account, so the password reset does not work" ====+==== "My correct Uni-ID isn't registered with my account, so the password reset does not work" ====
 Please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID. Please send us an e-mail with your [[https://studienservice.uni-bonn.de|eletronic enrollment certificate]] from your Uni-ID e-mail. If all fits, we'll change your registered E-mail address to your Uni-ID.
  
 ==== "My Uni-ID is registered with my account, but the passwort reset didn't send me an e-mail" ==== ==== "My Uni-ID is registered with my account, but the passwort reset didn't send me an e-mail" ====
-Please read your Uni-ID-Email, delete unneeded messages and empty the Trash folder. We see regular delivery failure messages where mailboxes exceeded their storage quota. +Please read your Uni-ID-Email, delete unneeded messages and empty the Trash folder, then retry. We see regular delivery failure messages where mailboxes exceeded their storage quota.
- +
  
 ==== "I lost my paper application" ==== ==== "I lost my paper application" ====
-For a //renewal request//, simply download a new one from the [[https://startup.informatik.uni-bonn.de/login?lang=en|application server]]. For a //new account//, send us an [[ +Simply download a new one from the [[https://startup.informatik.uni-bonn.de/?lang=en|application server]] by starting a new request.
-https://studienservice.uni-bonn.de|electronic enrollment certificate]] as e-mail.+
  
 ==== "The password is too easy" ==== ==== "The password is too easy" ====
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 ==== "My new account was suspended after a few days" ==== ==== "My new account was suspended after a few days" ====
 If your new / renewed account becomes unusable after a few days, you most likely haven't completed the safety instructions quiz. \\   If your new / renewed account becomes unusable after a few days, you most likely haven't completed the safety instructions quiz. \\  
-You can "renew" it on [[https://startup.cs.uni-bonn.de|Startup]]. Use the link "forgotten/expired". You'll need your uni-id, its password and your matriculation number.+You can "renew" it on [[https://startup.cs.uni-bonn.de|Startup]]. You'll need your uni-id and its password.
 \\  \\ 
 Afterwards please go to our [[https://wumi.cs.uni-bonn.de|User Management System]] and choose "safety instructions". Afterwards please go to our [[https://wumi.cs.uni-bonn.de|User Management System]] and choose "safety instructions".