Differences

This shows you the differences between two versions of the page.

--- en:helpdesk [2019-03-08 16:21] – [Helpdesk] Thomas Thiel
+++ en:helpdesk [2024-06-20 10:40] (current) – [Helpdesk] no corona, only nothing Torsten Steinhäuser
@@ Line 1: / Line 1: @@
+~~NOTOC~~
 ~~NOTOC~~
 ====== Helpdesk ======
-All Employees and Students are welcome to visit us at our IT-Helpdesk in room 0.014. There we will aid you in case of technical problems or questions about our IT-infrastructure.
+A physical helpdesk no longer exists.\\
+If you're experiencing technical problems with our infrastructure, please contact us via eMail (<gsg@informatik.uni-bonn.de>) or use our support chat which you can find on the bottom right of this very page.
-If you find the Helpdesk closed, please be so kind to only disturb the employees in the nearby offices in the case of urgent matters, to make sure we can work fluently without constant distraction. If possible send us your problem via email to [[gsg@informatik.uni-bonn.de]].