Differences

This shows you the differences between two versions of the page.

--- en:helpdesk [2019-03-08 16:21] – Thomas Thiel
+++ en:helpdesk [2024-06-20 10:40] (current) – [Helpdesk] no corona, only nothing Torsten Steinhäuser
@@ Line 1: / Line 1: @@
+~~NOTOC~~
 ~~NOTOC~~
 ====== Helpdesk ======
-All Employees and Students are welcome to visit us at our IT-Helpdesk in room 0.014. There we will aid you in case of technical problems or questions about our IT-infrastructure.
+A physical helpdesk no longer exists.\\
+If you're experiencing technical problems with our infrastructure, please contact us via eMail (<gsg@informatik.uni-bonn.de>) or use our support chat which you can find on the bottom right of this very page.
-If you find the Helpdesk closed, please be so kind to only disturb the employees in the nearby offices in the case of **urgent matters**, to make sure we can work fluently without constant distraction. If possible send us your problem via email to [[gsg@informatik.uni-bonn.de]].