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en:tvs:account [2019-10-11 11:10] – Ignatios Souvatzisen:tvs:account [2024-03-14 14:31] – Torsten Steinhäuser
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   * **I tried to register, but the system claims that my matriculation number is already in use, and I really don't have a TVS account yet.** Somebody else mistyped the matriculation number. Come to our [[en:accounts:places|offices]]. Bring some photo ID and your student ID card.   * **I tried to register, but the system claims that my matriculation number is already in use, and I really don't have a TVS account yet.** Somebody else mistyped the matriculation number. Come to our [[en:accounts:places|offices]]. Bring some photo ID and your student ID card.
  
-===== Problems accessing an pre-existing account =====+===== Problems accessing a pre-existing account =====
   * ** I forgot my password. ** Follow the link [[https://tvs.cs.uni-bonn.de/forgot_password.php?lang=en|Forgot password?]] on the login page.   * ** I forgot my password. ** Follow the link [[https://tvs.cs.uni-bonn.de/forgot_password.php?lang=en|Forgot password?]] on the login page.
   * ** My e-mail address changed. ** Login and change it.   * ** My e-mail address changed. ** Login and change it.
-  * ** I forgot my password and don't have access to the e-mail address used.** Come to our [[en:accounts:places|offices]]. Bring some photo ID and your student ID card.+  * ** I forgot my password and don't have access to the e-mail address used.** Come to our [[en:accounts:places|offices]]. Bring some photo ID and your smartphone with the Campus App. 
  
  
-===== Problems accessing an existing account =====