Differences

This shows you the differences between two versions of the page.

--- en:tvs:account [2019-10-11 09:45]
Ignatios Souvatzis
+++ en:tvs:account [2020-06-30 12:52] (current)
@@ Line 1: / Line 1: @@
 ====== TVS ======
+=====What is TVS?=====
+See [[https://puma.cs.uni-bonn.de/index.php?lang=en|here.]]
 ===== How do I get my TVS account? =====
-You can create that yourself.
+You can create one yourself.
 From a machine in the University network, register using the link [[https://puma.cs.uni-bonn.de/register.php?lang=en|"Not registered yet? Click here!"]] on the login page of [[https://tvs.cs.uni-bonn.de/]]
@@ Line 15: / Line 19: @@
 Due to our high workload at the beginning of semerster, please avoid coming to us for this problem if at all possible.
+===== Problems creating a new account =====
+  * **I don't have any matriculation number.** This should only happen for FFF students. In this case, send us a short e-mail to tvs@cs.uni-bonn.de with the subject: [TVS] FFF-Account
+  * **I registered, but didn't get my password.** Email is mostly fast nowadays, but no real time medium. Wait a while longer. //or//
+  * **I registered, but didn't get my password.** Check your spam folder. //or//
+  * **I registered, but didn't get my password.** You mistyped your e-mail address. Your fresh account will be automatically deleted during the night, if you didn't access it, and you can create a new one the next morning.
+  * **I tried to register, but the system claims that my matriculation number is already in use.** Do you already have an account? See below.
+  * **I tried to register, but the system claims that my matriculation number is already in use, and I really don't have a TVS account yet.** Somebody else mistyped the matriculation number. Come to our [[en:accounts:places|offices]]. Bring some photo ID and your student ID card.
+===== Problems accessing a pre-existing account =====
+  * ** I forgot my password. ** Follow the link [[https://tvs.cs.uni-bonn.de/forgot_password.php?lang=en|Forgot password?]] on the login page.
+  * ** My e-mail address changed. ** Login and change it.
+  * ** I forgot my password and don't have access to the e-mail address used.** Come to our [[en:accounts:places|offices]]. Bring some photo ID and your student ID card.